This client based in Ipswich, Suffolk made an enquiry because they could hear scratching noises within their property. Scratching noises are one of the most common signs of an issue with rodents, other include droppings and damage to food items in the pantry - you can learn more about other common signs of pests on our FAQs page

Command Pest control were able to visit the property within 3 days of their enquiry to do an initial assessment, and upon inspection found that the suspected issue with rats was with a small next location towards to the rear of the property.

After discussion with the client, we agreed that the best course of action was to do a course of three visits. The first visit was to survey the premises and lay poison baits and traps in a safe manner. The second visit was attended 10 days following this and we checked for further activity and re-baited as needed.

On the final visit, attended 2 weeks later, we checked the problem was solved, before removing all toxic material and traps

We also advised how the owner could make improvements to the property to stop the rodent regaining entry should another issue occur in the future, including blocking smalls gaps between the property and their conservatory.

We're happy to hear that the client is very pleased with their service.

Should you require help with rodents, please do not hesitate to get in contact to discuss the options available on 01787 248049